FAQ
Q: What is the check in and check out time?
A: Check in is 2 pm and Check out is 12pm
Q: What is the check in procedure?
A: When you book the house you will receive an email which explains our check in procedure. Please make sure you keep this email.
Q: If I arrive late do I need to advise you?
A: There is no need, you can arrive anytime after the check in time, just follow the instructions in you confirmation email.
Q: is linen supplied.
A: Linen and towels including bath mats are not supplied in the basic tariff. Linen, towels inc bath mats are available at extra cost.
Q: What supplies are currently in the house.
A: As the house is self contained no housekeeping service is provided during your stay. When you arrive the following items are supplied. A starting supply of coffee, tea, sugar. A Toilet roll with one spare in each bathroom. Washing up liquid. These are sufficient for a two night stay. If you are staying longer please feel free to bring your owns supplies or there is an IGA nearby. Bromide tablets and a testing kit for the spa water is also supplied along with Gas bottles for the BBQ.
Q: Have your staff completed the Covid 19 Infection Control Training?
A: Yes our staff have completed the course.
Q: Is there a boat ramp and moorings?
A: There is a boat ramp suitable for launching a small boat. For larger boats a public mooring is nearby. There are moorings on the Northern side of the property for 2 boats.
Q: Is there instructions for the property?
A: We supply, house instructions as well as a code of conduct for the property. There are also laminated signs to help with useful information on how to operate appliances. eg Spa, TV